The educational packages offered by us are non-cancellable and non-refundable other than for our failure to provide the service to a reasonable standard. If you consider that the service provided to you has not been to a reasonable standard, you may bring it to the notice of our school manager, who, after reviewing your complaint, will take an appropriate decision.
If it is found that the service provided to you was not to a reasonable standard, we may provide a refund of the whole or part of the amount, less any VAT. If the service was paid for by credit card, refunds will be issued to the original credit card provided at the time of purchase.
Subscription to a service or registration for a course constitutes acceptance of the terms of this policy in its present form without exception and also includes acceptance of any future revisions to the same.
We also reserve the right to disconnect services to the subscriber for a number of reasons, including but not limited to negative address verification, non-payment, violation of any terms of the contract agreement, or usage of the service for any illegal or immoral activity.
